Collections

Primary responsibilities of the Department of Collections:

Collection of current and delinquent revenue to include 3rd party collector contracts.
Accounts receivable, cashier, and payment inquiries.

Bankruptcy

Any customer who files bankruptcy, that includes any current active utility account, will be notified by certified mail that a new service must be established within 20 days of notification. In lieu of the bankruptcy filing, a 25% deposit may be required for the next service.

For more information on Bankruptcy, contact Collections Administrator, Cameron Bailey.

Payments

Below you will find several payment options for your convenience:

Pay Online here
- There is a 3% fee when paying with a credit or debit card. There is no fee when paying with an electronic check. The online payment system is available from 4:00 a.m. to 11:00 p.m. daily.
In-Person: Fiscal Management Office: 144 N. Sycamore Street, Petersburg, Virginia 23803
- Monday - Friday: 7:30 a.m. to 5:00 p.m.
- Saturday & Sunday: Closed
Dropbox: You may drop off your payment at any time to the drop box located at 144 N. Sycamore Street. Payments dropped off are collected and processed the following business day.

Mail: All payments may be mailed to the following address:
- P.O. Box 1271 Petersburg, VA 23804
For questions regarding payments please email: CityCollector@petersburg-va.org or call 804-733-2346.
For questions regarding online payments please email: treasurer@petersburg-va.org or call 804-733-2322.
For questions regarding real estate assessed value please email: cityassessorsoffice@petersburg-va.org or call 804-733-2336
Contact the Commissioner of Revenue at corteam@petersburg-va.org or call 804-733-2315 for:
- personal property and real estate address changes
- questions about high mileage
- personal property assessment
- change in ownership

City Tax Auctions