Utility Billing & Analysis

*Effective July 1, 2021  Utility Billing & Analysis formerly combined with Billing and Collections is now under the Department of Public Works and Utility.

Primary responsibilities for the Utility Billing & Analysis:

  • Perform monthly reads for water usage 
  • Review reads and perform quality control checks to ensure bills are correct 
  • Complete edits to accounts to ensure bills are correct 
  • Print and mail utility bills 

          Specific Utility Billing & Analysis Services 

        Utility Billing Information 

Utility Billing Contacts

  • After hour utility emergencies contact the Police Non-Emergency line at 804-732-4222