Public Utilities Billing

Bill Payment Options

Several payment options are available:

  • Pay Online Here
    • There is a 3% convenience fee with credit cards. There is no convenience fee for paying by check electronically. The online payment site is available 4 a.m. to 11 p.m. Daily.
  • In-Person: City Hall (135 N. Union Street), 8:30 a.m. to 4:30 p.m.
  • Dropbox: You are able to drop off your payment at any time to the drop boxes located in front of City Hall. Payments dropped off are collected and processed the following business day.
  • Mail:  All Payments may be mailed to the following locations:

           - Personal Property:  P.O. Box 79326 Baltimore, MD 21279-032

           - Real Estate:  P.O. Box 79331 Baltimore, MD 21279-0331

           - Utilities:  P.O. Box 79338 Baltimore, MD 21279-0338

For Questions regarding any payments please email: or call 804-733-2349

Establishing New Services and Account Information
Find information about making changes to your account.

How to read your bill
Explanation of the three dates on each billing statement, usage conversion, inaccurate billing information.

Current Water and Sewer Rates
Chart showing detailed annual rates.

Overview, billing, and benefits.

Courtesy Notifications
Newsletters, Public Notices, and Communication.

Leaks and Adjustments