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1. Who do I call if I believe I've been billed incorrectly on my personal property, real estate, or water / sewer or wastewater bill?

If you have been assessed or billed incorrectly on your personal property bill, please contact the Commissioner of the Revenue’s Office at 804-733-2315. 

If you have been assessed or billed incorrectly on your real estate bill, please contact the City Assessor’s Office at 804-733-2333. 

If you have been assessed or billed incorrectly on your water / sewer or wastewater bill, please contact the Utility Billing and Analysis Department at 804-733-2349.