Who do I call if I feel that I have been billed incorrectly on my personal property, real estate, or water / sewer or wastewater bill?

If you have been assessed or billed incorrectly on your personal property bill, please contact the Commissioner of Revenue’s Office at 804-733-2315. 

If you have been assessed or billed incorrectly on your real estate bill, please contact the Assessor's Office at 804-733-2333. 

If you have been assessed or billed incorrectly on your water / sewer or wastewater bill, please contact the Billing & Collections Department at 804-733-2349. 

You should contact the treasurer’s office, if you believe that a payment has not been applied correctly on one of your accounts.



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1. Who do I call if I feel that I have been billed incorrectly on my personal property, real estate, or water / sewer or wastewater bill?