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The City of Petersburg announced today the official launch of the Petersburg Health and Wellness Line (PHWL). The phone number for residents to call is (804) 518-1000 and is open for calls from 8 a.m. to 5:30 p.m., Monday through Friday.
"We are excited about this new health preventative opportunity for the residents of Petersburg.” said Mayor W Howard Myers. “This additional resource will be a follow-up to our efforts to eradicate poor health conditions and provide direct and immediate answers to assist our community."
When calling the PHWL, the options will include 1) requesting information on community resources, 2) asking general health questions, and 3) requesting information on local Petersburg hospitals. Selecting options 1 or 2 will direct the caller to a live responder. Option 3 will be a recording. The PHWL will not be used for physician referrals at this time.
Hotline responders will use the Petersburg Health Information Resources Database to share community resources with callers. This database will be updated with new information from the 22 local agencies who responded to the services letter sent by Mayor W. Howard Myers and City Manager William E. Johnson, III in August 2015. A second round of letters will be issued to additional local agencies that may participate. Once these additional agencies respond, the database will be updated again to reflect their current services and offerings. To track the use of the PHWL, quarterly reports including total calls, call volume and types of resources requested will be shared.